Determining Which VPN You Are Using
As of November, 2011, there are five (yes, five...) possible VPNs that you might be using to remotely access MedView and other resources that are behind the UPHS firewall (and, therefore, not accessible from outside the UPHS network without using a VPN.)

The grid below summarizes the VPNs, and helps you identify which one you're using, based on a) how you start it/access it on your home/remote PC, and b) what you see when you start it.

See also the Remote Access page for additional information, as well as links to all downloads and instructions.
 

VPN Solutions at Penn Medicine, as of November, 2011:
 
"Official" Name (Aliases) How to Access it on Remote PC Screen You See When You Start It Status
Preferred VPNs
Penn Medicine Extranet
 
a/k/a:
  • Extranet
  • Internet VPN
  • Clientless VPN
From a browser window, go to https://extranet.uphs.upenn.edu/ This is the preferred VPN solution.
  • Easiest to use (requires no software to be installed on remote PC)
  • Limited functionality
Penn Medicine VPN
 
a/k/a:
  • Junos Pulse

Junos

Start
--> Programs
--> Juniper Networks
--> Junos Pulse
--> Junos Pulse
 
or right click the icon in the system tray  (if there is one) and pick "Open"
Preferred VPN, if the Penn Medicine Extranet does not meet your needs.
Alternate VPN
Alternate Penn Medicine VPN
 
a/k/a:
  • Network Connect
Start
--> Programs
--> Juniper Networks
--> Network Connect
Alternate VPN if neither the Penn Medicine Extranet nor the Penn Medicine VPN work.
Retired/Unsupported VPNs
Citrix Access Gateway
 
a/k/a:
  • CAG

CAG

Start
--> Programs
--> Citrix
--> Citrix Access Clients
--> Citrix Access Gateway
Retired as of 12/1/2011

If you are using this VPN, you should switch to one of the preferred VPNs (listed above) as soon as possible.

RETIRED

Nortel Contivity
 
a/k/a:
  • Nortel
  • Contivity

Nortel

Start
--> Program Files
--> UPHS VPN
--> Contivity VPN Client
Replaced by Penn Medicine Extranet and Penn Medicine VPN as of November, 2011

If you are using this VPN, you should switch to one of the preferred VPNs (listed above) as soon as possible.

 

RETIRED


 
Last updated 12/14/11